The AI-First Unified Hospital Operations Platform

One platform. Every caregiver. Every department. Every patient journey.

AIpath HealthTech connects clinical care, hospital operations, diagnostics, pharmacy, finance, insurance and patient engagement in one intelligent healthcare ecosystem.

From a doctor's consultation and a nurse's bedside round to a patient's mobile app, hospital management dashboard and WhatsApp conversation, AIpath brings connected workflows and contextual AI assistance to where healthcare happens.

  • HMIS live & operational
  • Web
  • Mobile
  • Tablet
  • WhatsApp
  • AI
Live & operational

Hospital Management System: live, operational and hospital-tested

The AIpath HMIS is ready, operational and tested in a working hospital. Registration with ABHA, OPD, IPD and beds, billing and discharge run on one connected system.

AIpath HealthTech · HMISSample data
New patient registration
UHID generated AP-001042Token T-205 issued
Scan & Share check-in

Patient scans the facility QR with their ABHA app. Details arrive automatically.

Register a patient in under a minute, verify or create their ABHA, and issue a UHID and token. Patients can also check in with Scan & Share.

  • ABHA verification and Scan & Share at registration
  • OPD, IPD, emergency and appointments
  • Bed, ward, ICU and nursing management
  • Billing, insurance and discharge summaries
Watch the walkthrough

The AIpath HMIS in two minutes

A narrated tour of a patient's journey through the live system: registration with ABHA, OPD, consultation and orders, IPD and nursing, billing and discharge, and how records stay secure.

Book a live HMIS demo

Illustrated walkthrough with sample data · 2:07 · Captions on screen

Every Caregiver Connected

Dedicated experiences for doctors, nurses, front desk, pharmacists, lab and radiology teams and administrators.

Every Patient Empowered

Portal and mobile app for appointments, records, prescriptions, reports, bills and follow-ups.

Every Workflow Intelligent

AI for documentation, summaries, coordination, prioritisation and decision support, with clinical oversight.

Every Channel Connected

Web, mobile apps, bedside tablets, staff devices and WhatsApp, with role-based access across all of them.

Every System Interoperable

ABDM/ABHA-enabled workflows, FHIR-based exchange and NHCX-oriented claim integration pathways.

Who it's for

Built for the entire healthcare ecosystem

One connected healthcare ecosystem across web, mobile, tablet and WhatsApp, with intelligent experiences for every caregiver, patient and hospital team.

For Doctors

Spend less time on documentation and more time with patients.

For Nurses

Coordinate care, record observations and manage daily workflows at the point of care.

For Patients

Access appointments, records, reports, prescriptions and follow-up services through convenient digital channels.

For Hospital Teams

Connect registration, diagnostics, pharmacy, billing, insurance and administration.

For Hospital Leaders

Gain operational visibility, actionable insights and intelligent workflow automation.

For Healthcare Networks

Support multi-facility operations and interoperability across the healthcare ecosystem.

Role-specific workspaces

Not one generic dashboard. A workspace for every role.

One platform with dedicated experiences for each person, all using the same patient, clinical and operational data with the right permissions.

Doctor Workspace

Everything for the consultation in one view, on desktop or tablet.

  • Today’s appointments, patient queue and clinical priorities
  • Patient history, allergies, medications, diagnoses and previous visits
  • Consultation notes, clinical templates and AI-assisted documentation
  • Orders for lab tests, imaging and prescriptions
  • Follow-up planning, referrals and discharge summaries
  • Tablet-friendly consultation mode with voice-to-text documentation
  • AI-generated patient summaries and clinical decision support, with clinician review
Explore the Doctor Workspace
Every channel connected

Channel-flexible, not channel-dependent

Web for complex work, mobile and tablet at the point of care, and WhatsApp for convenient conversations, with AI assistance throughout.

Web platform

For complex work and administration

Full clinical records, hospital dashboards, billing, inventory, configuration, reporting and management.

Mobile & tablet apps

For work at the point of care

Doctor consultations, nursing rounds, bedside observations, patient check-in, pharmacy tasks and management approvals.

WhatsApp healthcare assistant

For convenient, conversational interactions

Appointment requests, reminders, directions, preparation instructions, bill notifications, report-ready alerts and support.

AI assistant across the platform

Context-aware assistance with permissions

Search, summarise, draft and complete permitted workflows, respecting each user’s role, patient consent, audit and clinical safety controls.

WhatsApp complements the secure clinical system; it is not the repository for medical records. Sensitive records use verified identity and secure links, and clinical decisions and high-risk actions stay in authenticated, auditable workflows.

One platform

One platform. Every caregiver. Every department. Every patient journey.

Not a collection of modules. One healthcare operating platform where clinical, diagnostic, pharmacy, financial and administrative workflows share the same patient record and data.

AIpath HealthTechOne patient recordOne user directoryOne data layer
Product tour

See the whole hospital from one screen

Switch between views to see how patient flow, OPD, diagnostics, pharmacy, claims and analytics come together.

Live patient journey

Sample data for illustration
In hospital186
Avg. OPD wait14 min
Discharges today27
PatientStageLocationStatus
R. Kumar · AP-1042ConsultationOPD Room 4With doctor
S. Verma · AP-1043DiagnosticsLab · SampleCollected
F. Sheikh · AP-0987AdmittedICU · Bed 3Stable
V. Rao · AP-1039DischargeWard B · 12Summary ready
Clinical & operational modules

Ten capabilities. One product.

Start with what you need today and switch on more as you grow, without migrating data or changing systems.

01

Unified Hospital Management System

The central operating layer for the hospital.

  • Patient registration, UHID and ABHA linking
  • OPD, IPD, emergency and appointment management
  • Patient admission, transfer and discharge
Explore HMIS
02

Clinical Information System

Connected clinical records throughout the care journey.

  • Longitudinal patient health records
  • Clinical notes, diagnoses, allergies and vitals
  • E-prescriptions and medication history
Explore EMR / EHR
03

Diagnostic Intelligence: LIS & RIS

Connect diagnostic workflows directly to clinical care.

  • Laboratory orders and sample collection
  • Barcode-based sample tracking
  • Test catalogues, result entry and validation
Explore Diagnostics
04

Pharmacy & Medication Management

From prescription to dispensing and inventory control.

  • Pharmacy sales and dispensing
  • Medicine inventory, batches and expiry
  • Purchase orders and supplier management
Explore Pharmacy
05

Billing, Finance & Revenue Cycle

One connected financial workflow across departments.

  • OPD and IPD billing
  • Package, procedure and service billing
  • Deposits, refunds and payment reconciliation
Explore Finance
06

Insurance & NHCX Integration

Helps connect provider-side claims workflows with participating payers and TPAs.

  • Insurance eligibility and policy details
  • Pre-authorisation workflow support
  • Claim preparation and submission
Explore Insurance & NHCX
07

ABDM & ABHA Interoperability

Designed for participation in India’s digital health ecosystem.

  • ABHA creation, verification and linking where enabled
  • QR-based Scan & Share registration
  • HFR and HPR integration capabilities
Explore ABDM & ABHA
08

AI Clinical & Operational Intelligence

AI embedded into the workflows where it can make a practical difference.

  • AI-assisted clinical documentation
  • Patient record and encounter summarisation
  • Voice-to-text clinical notes
Explore AI
09

Hospital ERP & Administration

Bring non-clinical operations into the same platform.

  • HRMS, attendance and leave
  • Staff roles, shifts and scheduling
  • Procurement and vendor management
Explore ERP
10

Executive Command Centre & Analytics

A consolidated view of operations for hospital leadership.

  • Live patient census and occupancy
  • OPD, IPD and diagnostic volumes
  • Department and practitioner performance
Explore Analytics
AI-first, by design

AI Everywhere. Human Care at the Centre.

AI assistance integrated across clinical workflows, hospital operations and patient engagement, designed with appropriate permissions, human oversight, security and accountability.

01

AI Copilot

A contextual assistant for doctors, nurses, administrators, patients and operational teams.

02

AI Automation

Automates permitted tasks such as appointment coordination, document extraction, reminders, routing and routine administration.

03

AI Intelligence

Operational forecasting, bottleneck detection, utilisation trends, revenue-cycle insights and management reporting.

04

AI Clinical Assistance

Documentation support, record summarisation, guideline-linked assistance and risk flags, with validation, clinician oversight and traceability.

How AI behaves in AIpath HealthTech

  • Embedded in existing screens and workflows, not a separate chatbot
  • Clearly marked when a result is AI-generated
  • Sources and context shown where appropriate
  • Human approval required for consequential actions
  • Respects role permissions, patient consent and audit requirements
ABDM & ABHA

Connected Healthcare. Designed for India. Ready to Scale.

Built to support ABDM/ABHA-related interoperability workflows and NHCX-oriented claims integration, subject to the applicable technical, operational, security and participation requirements.

M1–M3 & NHCX developed · Certification in progress
  • ABHA creation, verification and linking where enabled
  • QR-based Scan & Share registration
  • HFR and HPR integration capabilities
  • Health Information Provider (HIP) workflows
  • Health Information User (HIU) workflows
  • Consent-based health record exchange
  • FHIR-based health record mapping
  • Integration status and error monitoring

These capabilities align with ABDM’s digital identity, registries and consent-based health information exchange building blocks. Production use requires the applicable sandbox testing, security review and approvals.

View ABDM & NHCX readiness
NHCX & insurance

From hospital bill to settled claim

Provider-side digital claims workflows that connect to participating payers and TPAs.

Hospital
  1. 01

    Eligibility

    Verify policy and coverage at admission.

  2. 02

    Pre-authorisation

    Request approval with clinical documents attached.

  3. 03

    Claim submission

    Structured claim prepared from the patient’s bill and records.

  4. 04

    Queries & status

    Track payer queries and responses in one place.

  5. 05

    Settlement

    Reconcile payments and close the claim.

Payer / TPA

NHCX is India’s National Health Claims Exchange, designed to standardise digital health-claim information exchange among participating providers, payers, beneficiaries and TPAs. NHCX participation has its own onboarding and integration requirements.

Connected patient journey

One patient. One continuous story.

Information is captured once and follows the patient from registration to follow-up.

  1. 01

    Registration

    UHID created, ABHA linked, Scan & Share check-in.

  2. 02

    Consultation

    History, notes and e-prescriptions in one view.

  3. 03

    Diagnostics

    Lab and radiology orders flow without paper.

  4. 04

    Pharmacy

    Prescriptions arrive at the counter, ready to dispense.

  5. 05

    Billing

    Charges post as care is delivered, insurance attached.

  6. 06

    Discharge

    AI-assisted summary, final bill, claim submitted.

  7. 07

    Follow-up

    Reminders, digital reports and teleconsultation.

Security & governance

Security controls designed to protect sensitive health data

RBAC, multi-factor authentication, encryption and immutable audit trails, running on secure AWS or Microsoft Azure infrastructure.

Role-based access control (RBAC)

Least-privilege permissions by role, department and facility, so every user sees only what their job requires.

Multi-factor authentication

MFA with authenticator apps or OTP, plus SSO integration capabilities with your identity provider.

Encryption everywhere

TLS 1.2+ in transit and AES-256 at rest, with keys managed in AWS KMS or Azure Key Vault.

Immutable audit trails

Who viewed or changed which record, when and from where, logged for every patient record.

Consent & privacy by design

Patient consent captured and enforced, with data minimisation aligned to the DPDP Act, 2023.

Secure cloud on AWS or Azure

Private networks, WAF and DDoS protection, encrypted backups and India-region hosting options.

Deployment & integrations

Fits your hospital today. Scales with your group tomorrow.

Capabilities that run across every module.

Digital Patient Access

Appointments, online registration, patient portals, reminders, teleconsultations and digital reports.

Workflow Automation

Approvals, task routing, alerts, escalations and automated handoffs between departments.

Security & Governance

RBAC, multi-factor authentication, record-level audit history, consent tracking, encryption and secure session controls.

Integration Hub

APIs, webhooks, FHIR exchange, laboratory equipment interfaces and external healthcare integrations.

Multi-Facility Operations

Centralised oversight with facility-specific data access, workflows and reporting.

Mobile & Anywhere Access

Responsive interfaces for doctors, administrators and authorised clinical teams.

Deployment options. Runs on AWS or Microsoft Azure, with hosting in Indian cloud regions available to support data-residency requirements. Deployment is scoped with your team to fit your scale and security needs, from a single clinic to a multi-facility group.

FAQs

Questions, answered

What is AIpath HealthTech?

AIpath HealthTech is an AI-first unified hospital operations platform by AIpath DigiNext Private Limited. It connects clinical care, diagnostics, pharmacy, finance, insurance and patient engagement for hospitals, clinics, diagnostic centres and healthcare groups, across web, mobile, tablet and WhatsApp.

Is AIpath HealthTech ABDM and NHCX certified?

Our ABDM (M1–M3) and NHCX integrations are fully developed, and our application to the National Health Authority for certification is in progress. We will update our ABDM & NHCX readiness page as each milestone is cleared. Certification milestones are not a government endorsement of any product.

Do patients need an ABHA number to be registered?

No. ABHA is optional. Any patient can be registered normally, and their ABHA can be created or linked later with their consent.

How are patient records accessed and shared?

Inside the hospital, access is controlled by role-based permissions and every access is audited. Outside the hospital, records are shared only through ABDM consent-based workflows: the patient approves each request in their ABHA app and can revoke it at any time.

Can we still print prescriptions, bills and reports?

Yes. Prescriptions, bills, discharge summaries and reports can be printed on your letterhead, shared digitally, or sent to the patient’s ABHA-linked health locker.

Do doctors, nurses and patients each get their own interface?

Yes. AIpath HealthTech is one platform with role-specific workspaces for doctors, nurses, front desk, pharmacy, lab, radiology, billing, management and more, plus a patient portal and app. They all use the same underlying data, with permissions for each role.

Is it safe to use WhatsApp for patient communication?

WhatsApp is used for convenient interactions such as appointment requests, reminders, directions and report-ready alerts. It is not where medical records are stored. Sensitive records open only through verified identity and secure links, and clinical decisions stay in authenticated, auditable workflows.

Where is our data hosted and how is it protected?

AIpath HealthTech runs on AWS or Microsoft Azure, with hosting in Indian cloud regions available to support data-residency requirements. Data is encrypted in transit and at rest, access is controlled with RBAC and multi-factor authentication, and every access to a patient record is audited.

Is AIpath HealthTech a single product or a set of modules?

It is one platform. Modules share the same patient record, users and data, so information entered once flows across departments. You can start with the modules you need and switch on others as you grow.

What ABDM capabilities does the platform support?

The platform includes ABDM integration capabilities: ABHA creation and linking where enabled, Scan & Share registration, HFR/HPR integration, HIP/HIU workflows and consent-based record exchange. Production use requires the applicable ABDM sandbox testing, security review and approvals for your facility.

How does NHCX integration work?

The insurance module supports provider-side digital claims workflows: eligibility, pre-authorisation, claim submission, query handling and settlement tracking. NHCX exchange is available subject to supported workflows and participant onboarding.

Does the AI make clinical decisions?

No. AI assists with documentation, summaries, drafting and operational insights. Clinical outputs are reviewed by qualified professionals; the AI does not independently diagnose or prescribe.

Can it run across multiple hospitals or branches?

Yes. Multi-facility operations provide central oversight with facility-specific data access, workflows and reporting, plus cross-facility comparisons in the command centre.

Can it connect to our existing systems and lab equipment?

The Integration Hub offers APIs, webhooks, FHIR exchange and laboratory equipment interfaces. Our team scopes specific integrations during onboarding.

How is pricing decided?

Pricing depends on the modules, number of facilities and users. Request a demo and we will share a clear proposal.

See Your Hospital Operations, Unified.

A guided walkthrough of AIpath HealthTech, mapped to your departments and workflows.